We use Australia Post for all deliveries in Australia. Orders are processed and sent within 48 hours of your order being placed (except weekends and public holidays). Any order placed on a weekend or public holiday will be processed and sent with 48 hours of the next business day. Standard Delivery within Australia is FREE for orders over $50 UP TO $1000. For standard delivery, we use Australia Post Parcel Post, providing delivery in 2-5 business days after the order has shipped. Express delivery within Australia is offered at a flat rate of $20 AUD from 0 up to 0.500g - $ 25 AUD from 500g up to 20kg. Express post parcels are delivered next business day after the order has shipped, providing your address is within the Express Post Network. If you live outside the Express Post Network, your parcel will be sent using the fastest possible transport links. For more information on the Express Post Network.
To ensure the safe arrival of your purchase we require a signature as proof of delivery for all orders. If no one is available at the delivery address to accept the order, Australia Post will leave a calling card with details on how to collect your parcel. If the order is redirected at the customer's request or delivery option altered, Italian Luxury Group will not be liable for lost, stolen or damaged parcels.
For all information you may need, please contact us.